[ FAQ ]

★ HOW DO I PURCHASE?

Drops are announced on our Instagram @paradisiacbyz or through our email list. Check there to see what's coming and turn on post notifications to be updated!

★ HOW LONG ARE ITEMS AVAILABLE? WILL YOU RESTOCK?

Items availability is dependent upon popularity and material availability. All 1of1 and limited stock items exist in small quantity and are gone once sold out. Items may or may not be restocked in various color-ways. Made to order items stay available for purchase until we decide to stop production. Please be patient with restocks, as this is currently a small business.

★ ITEM CARE INSTRUCTIONS

Please refer to the item description. Remember to handle all items with care as everything is currently handmade by the designer. 

★ REFUND/RETURN POLICY

Please refer to our [ RETURNZ POLICY ] inquiries. 

★ CUSTOMS

Custom design orders are currently not being accepted.

★ STYLING INQUIRIES

Please reach out to kat@massielpr.net for style pulls and styling inquiries. Details regarding the style pull process will be shared within response to email.